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Office updates fail from all sources

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Office updates fail from all sources, even if a fresh install
asked Jan 3, 2012 by anonymous  
retagged Apr 19, 2013

1 Answer

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This is caused by a bad registry key.
 
Can you check the following keys under the following registry location:
HKLM\System\CurrentControlSet\Control\Nls\CodePage

Check all of the entries with numbers - if the string value is
empty/missing, please populate it with:

c_xxx.nls (like the rest of the values in this section of the registry) xxx is the number in the name of the registry key.  eg, 870 would need c_870.nls to be entered as the value.
and the other values, respectively, c_949.nls, c_950.nls, etc.
 
restart the pc, then try updates again.

 

answered Jan 3, 2012 by anonymous  
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