I have a machine running Windows 8. When we try to print a bank statement, a side bar pops up asking which printer to select. After selecting the printer I get a message stating it couldn't connect to the printer. Also, when trying to print a web page by using the right-click context menu, it says:
Internet Explorer has stopped working
When printing from any other program, such as Outlook or Word, the usual print window pops up and it prints without any problem to the same printer.
Any ideas what's causing this and how to fix it?