Share this question

Welcome to Teachnovice Q&A, where you can ask questions and receive answers from other members of the community.

This is a collaboratively edited question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Outlook 2013 keep asking for password

0 like 0 dislike
1,048 views
Hi,
We having problem where outlook is keep asking for password every time you start outlook.

Things I tried

 - I have created new outlook profile - still same problem
 - Clear all passwords from password manager - still same problem
 - Deleted the .OST file - still same problem.
 - Always prompt for logon credentials - this is not tick
 - I have tried this http://support.microsoft.com/kb/290684

Only happening on Office 2013 not office 2007

One thing I did notices when I was debugging the problem.
When I removed the office and reinstalled the problem went away for whole 1 week but then on Monday it start asking for password again which makes be thing that they is something in group policy which is causing this.

We are using

 - Windows 7
 - Office 365 (2013)
 - Our emails are being hosted by Microsoft clod

I don't know what else to try or check.
asked Oct 30, 2014 by ali  

1 Answer

0 like 0 dislike
We had same problem and found out that problem exist in microsfot ends. I woul raise call with Microsoft and ask them to check the account.
answered Sep 7, 2016 by james  
...